Frequently Asked Questions

You have questions and we have answers! If you need more help then email us directly at info@yesiaminc.com

What shirt brand do you print on?
All YESIAMINC standard t-shirts are printed on high quality brands such as Gildan, Proform or Bella & Canvas  tees.  

What size should I order?
Our sizes range from XSmall - 3XLarge on select styles. Some designs are printed on unisex tees/tanks and run big. Women should order one size down from their regular size. If you need a size not offered or need assistance with selecting your size then send us an email. We are happy to assist. 

Gildan Sweater/Crewneck - U.S Sizes

                                 S   M    L   XL  2XL 3XL 4XL 5XL
Length (inches):   26  27  28  29   30    31   32   33
Width (inches) :    20  22  24  26   28    30   32   34

Please note: XS = Women's Small

The unisex tees are sold in standard men's sizes. Women will typically need to order one size down in these tees. A guide is posted below. (These are suggestions only and will give you a loose/relaxed fitting tee.)

Unisex Size Instructions- 
Unisex to Women's Conversion
Unisex Small = Women's M
Unisex Medium = Women's L
Unisex Large = Women's XL
Unisex XLarge = Women's 2X
Unisex 2X Large = Women's 3X

What if I want a V-neck cut for my tee?
Women's cut tees/V neck styles are available upon request depending on the design.  If you are concerned about the cut of the neck send us a message with or before your order and we'll confirm availability.

What type of printing process is used on your apparel?
All of our shirts are printed by hand and custom made at the time of ordering. We use screen printing, direct to garment, vinyl and heat transfer processes.

Ordering

What forms of payment do you accept?
We accept all major credit cards such as Visa, MasterCard and American Express through our secure payment processing system. We transit your credit card securely for your protection and we do not store your credit card information. We also accept Paypal for your convenience.

Is Wholesale Buying available? 
If  you are a retailer or a group in need of quantities of 12 or more contact us to learn about our discounted rates!

Shipping

Standard shipping for orders in the United States takes 7-10 business days. Most orders are received within 10 days of ordering. We do not currently ship internationally. 

During holidays or times of high demand, orders will take 10 - 15 business days to ship.

What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. 

Do you offer package tracking?
Yes! We will provide you with the tracking number once your package is shipped. A shipping confirmation email will be sent, once your order is in transit.

How much does shipping cost?
There is a  standard shipping cost of $7.85 for the first item and an additional $3 for  additional items.

Returns & Exchanges

What is your return policy?
If you received a defective item, we'll happily replace it. Faulty items will be exchanged for the same type of product in the same size. Please contact us at info@yesiaminc.com for further information. 

Since we print every product when it is ordered we CANNOT PROCESS SIZE EXCHANGES. 

Please be sure to check our size chart on the product pages before ordering or send us an email for questions. All of our items are made by hand at the time of purchase. We do not issue refunds on orders that have completed payment and shipped.

Can I cancel/modify my order?
Please note we print every product when it is ordered. You can modify/cancel your order within 24 hours after placing your order, after that we immediately begin processing your order. Please make sure to confirm all order details prior to submitting the order. Please contact us at info@yesiaminc.com if you have any questions regarding your order.

Still have questions?

For additional information about YESIAMINC, please email us at info@yesiaminc.com